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Careers

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford is about the simple pleasure of quality. Since 2006, this philosophy has created timeless clothing from the finest natural fibres and purest body care from organic and botanical ingredients. Here is authentic luxury: serene, timeless and pure.

Inspired by nature and travel, Carole Bamford created the Bamford way of life for those who value individuality. We take special care to find the rare and cherish the exceptional.

At the core is our relationships with people and the world around us. We want women to feel comforted by what they put on and against their skin, and hope that every timeless Bamford creation will be treasured, from one generation to the next. Bamford is simply how we think life should be – good, beautiful and inspiring.

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Bamford - Head of Spa (MAT Cover)

We are looking for experienced Head of Spa & Education to join the Bamford Haybarn team on a 1-year maternity cover contract starting in June/July 2019. This is a full-time position. Typically working Monday to Friday although some weekends maybe required. You will be required to work from our London and Cotswolds locations, splitting your week between both sites. Travel to your furthest location will be paid.

About you

As our Head of Spa & Education, you will be responsible for leading high performing teams across at our Haybarn locations in South Kensington and the Cotswolds. You will set the example in delivering exceptional service, whilst championing the Bamford philosophy. You will share our passion for holistic treatments and have experience working in a similar luxury environment at a senior operations level. You will work closely with the leadership team to deliver overall business objectives.

Main responsibilities

• Overall team management responsibility for both Haybarn locations

• Champion exceptional service levels and lead VIP customer journeys and tours

• Full P&L responsibility, driving revenue through recurring business and overall customer satisfaction.

• Coaching and development of the Haybarn teams the Spa team.

• Duty manager when required to drive and manage all daily operations within both sites.

• Oversee the stock process within the Haybarn growth to ensure minimal losses & discrepancies.

• Working closely with the marketing & events team to liaise with potential new freelancers, opportunities & events for the Haybarn.

• Maintain a safe workplace liaising with farm site management team on all health and safety issues and attend quarterly Health & Safety committee meetings.

• Lead retail & product training to new & existing team members.

• Support the wider business in development & growth where applicable.

• Driving the Haybarn events calendar, working closely with marketing to ensure full alignment of departments.

We Offer

• Competitive salary.

• Career progression.

• Up to 33 days holiday (incl. bank holiday).

• 50% staff lunch discount (at local Daylesford store).

• 30% company discount.

• Stakeholder pension scheme.

• Subsidised private medical insurance

If you wish to apply to this role, email your application to Isabel.Oldbury@bamford.co.uk with ‘Spa Trainer & Account manager’ in your email subject.

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Spa Receptionist – Bamford Haybarn, Cotswolds

Our Bamford family is growing, and we are looking for a talented and passionate Spa Receptionist to join us. With amazing career progression, we will train and develop you every step of the way to be the best that you can be with the opportunity to build your career with us. Full time contract, based on 40 hours per week, competitive salary.

About you

As our Spa Receptionist, you’ll be responsible to manging all client bookings in line with our bookings system. You will be first point of contact for all guests using the spa. You will ensure opening and closing procedures are completed fully as directed by the Spa Management team.

Main responsibilities

• Handle all incoming clients to the spa and direct accordingly.

• Manage client accounts and bookings via the bookings systems.

• Greet all clients with a 5 star welcome.

• Ensure the guest questionnaire is completed and introduce the therapist to their client and hand over.

• Upsell the treatments and classes as much as possible by giving guests as much accurate information about the treatment or class.

We Offer

• Competitive salary.

• Career progression.

• Up to 28 days holiday (incl. bank holiday)

• 50% staff lunch discount (at local Daylesford store)

• 30% company discount.

• Free organic tea, coffee, artisan bread and fresh fruit.

• Stakeholder pension scheme.

• Subsidised private medical insurance.

• Free uniform or clothing allowance, role dependant.

If you wish to apply to this role, email your application to Maridelle.Tan@bamford.co.uk with ‘Spa Receptionist’ in your email subject.

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Spa Trainer & Account Manager

Our Bamford family is growing, and we are looking for a talented and passionate Spa Trainer & Account Manager to join us at our head office in London.

Full Time contract, competitive salary offered. Flexibility is key in this role and would include working/travelling weekends when required. About you

As Spa Trainer & Account Manager you are responsible for delivering national and international training on products and treatments in a professional manner. You will provide an outstanding level of customer care and be the product champion/ brand ambassador for Bamford.

You will also be responsible for owning and managing all accounts and be the first point of contact for all related product queries.

Main responsibilities

• Ensure that Bamford treatment delivery is to the highest standard possible and therapists are regularly trade tested

• Deliver complete and comprehensive training to the highest standards in Bamford retail products and treatment knowledge to spa and retail partners

• Supervise our treatment menus and proactively continue to improve them - develop different ones according to specific environments

• Manage all customer queries for product information in a professional and prompt manner

• Ensure all protocols/manuals are continually updated and relevant

• Work alongside our training team to design and create signature treatments for individual accounts when necessary

• Ensure stock levels are regularly checked and maintained at a consistent level to ensure merchandising and operations are to the highest standard

Qualifications / Skills / Experience

• NVQ Level 3 Beauty Therapy qualified or equivalent

• Minimum of 3 years’ experience in Spa environment and training ideally at senior levels

• Flexibility to travel internationally is essential

• Experience within a training position is preferable

• Great motivator with passion and enthusiasm

• Strong business acumen

• Driving licence is preferable

We Offer

• Competitive salary

• 25 days holiday (plus bank holiday)

• 50% staff lunch discount (at local Daylesford store)

• 30% company discount

• Free organic tea, coffee, artisan bread and fresh fruit

• Stakeholder pension scheme

• Subsidised private medical insurance

If you wish to apply to this role, email your application to Louise.Riby@bamford.co.uk with ‘Spa Trainer & Account manager’ in your email subject.

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Administrative Assistant - Bamford, London Head Office

Our Bamford family is growing, and we are looking for a talented and passionate Administrative Assistant to join us at our Bamford Head Office, in South Kensington. With amazing career progression, we will train and develop you every step of the way to be the best that you can be with the opportunity to build your career with us.

Full time contract, Monday – Friday, 9am – 6pm.

About you

You will be assisting and supporting Retail Operation Manager with their daily schedule and projects by providing administrative support while being flexible to support production team when necessary. You will be accountable for all stock allocations as well as keeping good communication levels with all stores while frequently liaising with a number of internal and external parties including suppliers, warehouse and various department within the company. Good Microsoft Office skills are essential along with an understanding of supply chain systems.

Main responsibilities

• Work closely with Production, Supply Chain and Distribution to pro-actively resolve supplier and invoicing issues and discrepancies.

• Manage stock allocation to all stores and Head office.

• Monitoring stock transactions and maintains inventory at all locations.

• Preparing handouts and communicating procedures to retails staff.

• Liaise with the warehouse regarding any stock queries and necessary purchase order amendments.

• Dealing with all repair request from stores by leasing with production manager.

• Setting up new products on all systems.

• Supporting production manager in preparing excel record of seasonal product setup

If you wish to apply to this role, email your application to FARIDAH.AZIZI@BAMFORD.CO.UK with ‘Administrative Assistant’ in your email subject. ……………………………………………………………………………………………………………………………………………………………………

Haybarn Spa & Massage Therapists (Full & Part time positions. Haybarn, London and Daylesford, Cotswolds)

About you

As a Spa Therapist, you will be required to perform the Bamford face and body treatment protocols after full training. You will also deliver other holistic therapies including Hot stones, Chakra’s and Crystals. Our environment is a beautiful, tranquil and healing space and all treatments reflect this and the Bamford philosophy. You will follow this philosophy to the highest professional standard.

Main responsibilities

• Undertake full assessment of clients’ requirements and suitability of treatments and products offered.

• Carry out Bamford treatments to the highest professional standard following full in-house training standards and procedures.

• Ensure exceptional familiarity with the all retail products and treatment and recommend to clients.

• Support the Spa Manager with any other ad-hoc duties

We Offer

• Competitive salary

• Career progression

• Up to 28 days holiday (incl. bank holiday)

• 50% staff lunch discount (at local Daylesford store)

• 30% company discount

• Free organic tea, coffee, artisan bread and fresh fruit

• Stakeholder pension scheme

• Subsidised private medical insurance

If you wish to apply to this role, email your application to ISABEL.OLDBURY@BAMFORD.CO.UK with ‘Haybarn Spa/Massage Therapist’ in your email subject.

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For more information about careers at Bamford follow us on LinkedIn at HTTPS://WWW.LINKEDIN.COM/COMPANY/BAMFORD.

If there are no careers at Bamford listed for you today and you think we should know about you, feel free to contact us at INFO@BAMFORD.CO.UK